Tom- The Engineering Org With No Tribal Knowledge Left

The Only Person Who Knows This Just Left

The Story Begins

Kiori is an AI engineering knowledge base that makes runbooks, incident postmortems and architecture decisions searchable, so knowledge doesn't walk out the door. Tom leads engineering in a 25-person startup. Everything was tribal: "How do I deploy?" "What are our API contracts?" "What changed last sprint?"

The Breaking Point

The breaking point: an outage showed that only two engineers understood core architecture.

The Shift with Kiori

Kiori centralized all documentation. Engineers created Boards for each system, uploaded ADRs, Slack threads, GitHub issue summaries, and Kiori became the team's retrieval brain.

The Outcome

Now every engineer has full context. No more single points of failure. Incidents resolve in minutes, not hours.

—Every engineer has full context.

—No more single points of failure.

—Incidents resolve in minutes.

Learn More

AI knowledge base for teams — Explore how Kiori helps teams capture, organize, and retrieve knowledge effortlessly.

AI knowledge base pricing — See plans for teams of all sizes.

Engineering documentation that actually gets used — Deep dive into best practices and strategies.

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